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File Transfer FAQ

1.  How do I transfer files to MPB?
Create a Client Account.  When your account is activated, you will be able to login to your Client File Management(CFM) interface.  The CFM  interface allows you to upload new files, review the download status of previously uploaded files and delete files.

2. What type of files can I upload?
The CFM interface only accepts ZIP (.zip) files.  This restriction is for the benefit of our clients and MPB.  Zip files are smaller in size, therefore they upload to the server quicker.  They also download faster and require less disk space to store.

3.  What do I do if I can't remember my account login username and/or password?
Please use the Client Login Retrieval form or contact MPB at 888.292.0001 for assistance.


 Windows FTP File Transfer Instructions
 (Mac Upload Instructions click here)

First open "My Computer" 
You should see a window similar to this.

In the address bar (where it says, My Computer), type the following address: ftp://upload.mpbusers.com

You will be prompted for a user name and password. User name and Password are both mpbupload

Click log on and your upload window will open. Then simply drag and drop your zipped folder into the window.

After your upload is complete, you must contact your CSR and let them know you have uploaded your files.


 Mac FTP File Transfer Instructions
First download and install Cyberduck. Once installed, Click here. You should see the following window.

Please place all files into one folder then compress (zip) your folder. Use mpbupload for the login and the password. Once the connection is made, click on the harddrive in the connection window and simply drag your compressed folder into the window. After your upload is complete, you must contact your CSR and let them know you have uploaded your files.

 



Last Update: 06/11/2015